Of Courese I'm Gonna Say Something

Just as a follow up to several posts about the Sunday deal. Not to sound greedy, but the tips made it all worth it today but when you go five hours straight without getting a break and not even a moment to breathe because you cannot comprehend the amount of idiocy you're dealing with, you need some sort of sanity...or reassurance.

On top of getting several groups of people coming in intervals that don't allow you top do anything at all, the group that had about five minutes to figure things out that ended up being the start of the line to the door for the next five hours had to be the pacesetters for the morons. First off they all had five samples a piece. Now, even on a slow day, that would be ridiculous and just rude and annoying. Who needs to be told that samples should be what you're actually interested in getting but not quite sure or just something that grabs your attention or something...now especially with a line to the door, you don't ask for that many.

They also, of course (and this is 90% of the people on Sundays, all indecisive fuck-heads), need to be asked a dish or a cone and they always go for the cone no matter my attempts to steer them towards a dish because what happens next. So after a few moments of deciding which of those two they always go for a cone. The ones that go for a dish always switch as soon as you grab a dish and are about to place a scoop in. Then you ask each one of them (because they're so fucking clueless as to pay attention and make things work out easily) what of three types of cones they want. Try going through this for five hours straight. I know it's the job, but it excels on Sunday and people get mad at you.

We also do things in groups to make things more organized, accurate, and so a person that just wants one thing doesn't have to wait 10 minutes as people don't mind lines if it's moving. And people don't listen either. You say, "Hi, are you being helped?" And without responding to your question they go into their order or say something like no they're not and you then get into an unnecessary conversation of how anyone paying together is a group and if one person is already helping you then they'll finish the group up. We say it politely and they looked and act all pissed off. We've been doing this for years and whenever we end up having more than one person help a group, more often than not, the group is fucking dumb and one person orders the same thing from two employees because they cannot understand that when you're asked if you've been helped yet it doesn't mean what did you order. And then you start tallying things and people mix up what they ordered, things get rung up wrong or not at all or someone who said they were with the group isn't...it's our job; shut the fuck up and pay attention.

After an hour or so, I had to just stand aside for two minutes to breathe and relax so I didn't bash heads on the counter. I talked to Matt and pointed out that even if we had five people working today, it wouldn't have moved the line any more faster. He broke into his experience with the one lady he had to help in between freezing. Several attempts at explaining that the only flavors we have are the ones on the board,dish or cup fiasco, wants a cone - "the smallest one,"

"Which type of cone would you like?"

Blank stare.

"Which type of cone would you like?"

Blank stare.

"Which type of cone would you like?"

"The smallest one."

"They scoops are the same sizes, so you have to decide which cone you'd like. The sugar and cake cones are the regular ones and then we have the waffle cones."

This goes on for several more exchanges. She gets the waffle cone. Matt hands it to her and she says, "Is this the smallest one?"